Fast, Reliable & Scalable IT Support for Small Businesses and Growing Teams

Technology is the backbone of your business. When it fails, so does productivity. That's why our expert-led IT Support Services are designed to keep your business online, efficient, and secure—every day, all day.

We provide tailored IT support solutions that meet the needs of micro-teams, start-ups, growing SMEs, and remote-first companies across the UK. Whether you need a full outsourced IT department or just backup when something goes wrong, our support is built around flexibility, reliability, and response.

What Our IT Support Services Include

Day-to-Day Helpdesk Support

From password resets to printer issues, our remote helpdesk team is ready to resolve everyday IT problems quickly and efficiently.

• Remote & on-site troubleshooting
• Microsoft 365 and Google Workspace support
• Software and app assistance
• Email, printer, and connectivity fixes
• Guaranteed SLAs and ticket tracking

Device Management & Setup

Ensure your workforce is equipped with secure and up-to-date devices for hybrid or in-office work:

• Workstation setup & deployment
• Device performance tuning
• Mobile device management (MDM)
• Endpoint protection installation
• Patching & updates management

Network & Connectivity

We keep your systems online and optimised for collaboration and cloud access:

• Router and firewall configuration
• Secure Wi-Fi installation
• VPN setup for remote teams
• Bandwidth and performance optimisation

User Management & Onboarding

Easily manage team changes with a streamlined IT onboarding and offboarding process:

• Account creation & permissions setup
• Equipment provisioning
• Secure deactivation & data handover
• Access logs and usage reports

Security Monitoring & Protection

Cyber threats are growing. We help you stay ahead:

• Antivirus and threat detection
• Secure login (MFA/2FA) setup
• Data loss prevention tools
• Ongoing vulnerability scans
• Compliance-ready protocols

Proactive IT Maintenance & Strategy

Our managed IT support includes long-term planning and ongoing system health checks:

• Scheduled preventative maintenance
• Software license management
• IT audits and tech roadmap planning
• Technology upgrade recommendations

Who We Support

✅ Startups and growing businesses

✅ One-person companies and freelancers

✅ Charities and not-for-profits

✅ Retail, creative, and professional service firms

✅ Remote and hybrid teams

Why Choose JMS Secure Data?

✅ Cybersecurity-first IT support

✅ Friendly, expert team based in the UK

✅ Custom support plans to fit your business

✅ No jargon – just clear, professional service

✅ Reduce downtime, boost productivity